TERMS & CONDITIONS

General Disclaimer

Norfolk Photography Tours offers guided photography tours and workshops, and they have been designed with the photographer at the heart and they’re suited to all types of photographers from beginners to the more advanced. The tours and workshops will operate regardless of weather, unless there is an amber or red weather warning in the area and as issued by the UK Met Office. Some locations may not be visited as well due to bad weather conditions. eg flooding. By booking onto a photography tour or workshop, you accept that refunds are not offered for general poor weather.

Payment & Registration

By paying the deposit or paying the full balance this will secure your place on my photography tour or workshop. By law, you have a 14 day cooling off period. During this period, you can cancel your booking and receive a full refund including your deposit. After this 14 day cooling off period, your deposit is non-refundable . This deposit is used to cover initial expenses for the workshop such as booking of the rental car, accommodation and administration expenses etc. Because of this the deposit is non-refundable. Helen Storer workshops and photography tours to a maximum of 6. This allows me to spend more time with everyone, helping them with any questions they may have.

Cancellation Policy

If for some reason you have to cancel your place on the workshop, I will offer you the choice of a place on a future workshop if the workshop is still being offered by me. You must contact me as soon as possible regarding your situation so that I can advertise the place to someone else and so that we can get you registered onto another course.

In the unlikely event that I have to cancel I will offer you a place on another future workshop, or I’ll refund all monies paid including the deposit. If you do not turn up for the workshop, I am unable to offer a refund or a place on another course.

Refund Policy

Greater than 60 days from the start date of the Workshop: full refund minus any deposit.

45 days: 75% refund

30 days: 50% refund

Less than 30 days: no refund

Any refunds will be paid by the same method that the original payment was made, all refunds will be paid within 30 days from the cancellation date.

No refunds will be given for any accommodation, travel or any other costs incurred by delegates due to a cancellation. You must have travel insurance to cover any other travel expenses.

Health & Safety, Liability, Insurances

Norfolk Photography Tours will always endeavour to act in your best interests.

Norfolk Photography Tours does not accept liability for any loss of camera equipment, personal possessions, valuables, bodily injury, illness, accidents, injuries, carelessness, negligence, lack of fitness, punctuality or death unless it arises from my negligence during my workshops.

Whilst every effort is made to ensure your safety and well-being, workshops may and frequently do involve travel in remote locations during the day & night where medical, refreshment, toilet facilities are not readily accessible and/or available. All bookings are accepted on the basis and understanding that you appreciate any potential risks and hazards. All customers are responsible for ensuring they have the correct insurances in place.

Weather

Unfortunately, Norfolk Photography Tours is unable to control the weather. Regardless of conditions, we will stay out as long as it is completely safe to do so. If the weather on the date of a night sky workshop is to be 70% or more cloud cover then we may need to be flexible to allow the day before or after the workshop date. If they are not suitable then the workshop will be rescheduled for another week. If this workshop date is the only date that suits you, then we can still continue the workshop under cloud cover, – but this is completely up to the student to decide.